Meet Our Family: Crystal Kitchin

Overseeing all of our locations might sound daunting, but our illustrious general manager of cafés, Crystal Kitchin, starts each day with a smile – and maybe one of our pastries too! Her indelible spirit and drive are palpable, which undoubtably motivates our team members and keeps our customers coming back for more. Having recently celebrated her anniversary with Macrina Bakery, we caught up with Crystal to chat about her time in this essential role, what it means to work for Macrina, and how she unwinds from it all.

Crystal Kitchin

As Macrina Bakery’s general manager of cafés, there’s never a dull moment, I’m sure. What does a typical day look like for you?

I would have to say that this is very true. There is never a dull moment, but my days are never typical – unless you expect the unexpected on a regular basis. I usually start my day around 6:00 a.m. and it doesn’t slow down. But, seeing the sun rise never gets old. I work closely with all the café managers and crew on a daily basis. You can find me in the cafés helping customers pick out a pastry or making a latte any day of the week.

What do you love most about your job?

I love working closely with all the cafés’ employees and getting to know the regulars at each location. The best part of my day is seeing the regulars and knowing we are a big part of their morning rituals that can’t be missed.

What are some of the highlights of your time with Macrina?

  • Working closely with Leslie Mackie has been an honor. She is an inspiration.
  • The holidays are crazy but a lot of fun. We get to send our customers home with the best bread and holiday treats to enjoy with their families.
  • Last year I had a chance to make dinner and feed the homeless with Macrina at St. James Cathedral. This has left quite an impression on me, and I would like to do more to help our community.
  • Promoting crew members from within and helping train them for successful roles at Macrina Bakery.
  • [Assisting in] renovations at our Belltown and McGraw locations to help them be more efficient and create more space for our customers.

What is your favorite thing about Macrina Bakery?

I love working for Macrina and what it stands for in terms of quality, customer service, and care for our employees. We continue to grow but maintain the personal connection with our customers.

My favorite bread is the Olivetta – it pairs well with just about anything or is great by itself. The ingredients and products are made with so much love and soul that it’s so hard to pass up trying something new and delicious everyday. I would also say the employees that make up Macrina are filled with the same ingredients, which makes it a pleasure to go to work everyday.

What do you enjoy doing in your free time?

I enjoy spending time with my husband and our husky. I also enjoy kayaking, swimming, and anything that has to do with being outside in the summer. Cooking is also one of my passions. I enjoy playing around with different recipes to make them healthier.

The Feast of St. Macrina

We had such a great time at our annual Feast of St. Macrina event! Each year our family gathers in honor of the bakery’s namesake to bond over our shared love of great food and community. While St. Macrina the Younger’s actual feast day is today, we spent Tuesday evening unwinding over dinner and games.

After closing the cafés a little early, Owner Leslie Mackie, Savory Chef Elizabeth Hall, and Production Manager Jane Cho prepared an incredible meal for the entire group.

Group Dinner

A Macrina family dinner wouldn’t be complete without an amazing dessert. Summer Shortcake featuring our Shortcake Biscuit, fresh berries, and vanilla ice cream was the grand finale. You can find the recipe for this perfect summer treat attached to bags of our Shortcake Biscuits.

photo[1]

Summer Shortcake Prep1

After dinner we split into teams for a rollicking relay race that included a beanbag toss, cupcake eating contest, and cake writing competition. The rain moved in at one point, but that didn’t stop us from having fun.

Toss Pair1

Cake Eating Comp2

There’s nothing like some friendly competition to bring our family closer. We really couldn’t ask for a better group of people to spend the day with. Thank you, Seattle, for giving us the afternoon off!

Cake Writing Group

Look for more photos from our 2013 Feast of Macrina event on our Facebook page.

Gluten Freedom: Our favorite gluten-free goodies

Gluten-Free Fresh Fruit Muffin

Living gluten-free should never mean missing out on delicious baked goods, settling for a less than stellar product, or paying more for your treat.

We tested recipes around the clock to improve and expand our gluten-free pastry offerings, and in the process found that we didn’t have to sacrifice flavor or texture when making baked goods without gluten.

The magic is in our flour. Owner Leslie Mackie worked diligently to create this special flour, which combines brown rice and sorghum flours instead of garbanzo bean flour often found in commercial gluten-free flours. We use this signature flour in all of our *gluten-free offerings, and even those of us who can tolerate gluten enjoy these treats.

“The highest compliment we are getting is that they don’t taste like gluten-free items,” adds Leslie. “Many like the Fresh Fruit Muffins even better than the all-purpose flour original!”

Anyone who’s tasted our Ganache Cupcake, Gluten-Free Biscuit, Macaroons, Torta Gianduja or Banana Cake will tell you how great they are, but we’ll let you be the judge. Pick up one of our gluten-free treats today and see if you notice the difference.

*Our gluten-free items are made in a gluten-friendly environment, so there may be cross-contamination.

Meet the Artist: Rachel Brumer

Beloved Quilt

1997, Quilts Series, Arlette Montelmarcher 2/11/41, 91 x 91 inches

Growing up in a “hyper-verbal” family and feeling that she could never keep up with their loquacious nature, Rachel Brumer found other ways of expressing herself. This is what brought about her eclectic work history, which includes a brief dancing stint with Ringling Brothers Circus, and eventually led to her career as a studio artist. As the latest artist to show her work in our SODO café, Rachel shares about her unique approach to creating a series.

“I have a strong belief in the power of alternate forms of language,” explains Rachel. “For me, they are so involving that sometimes when I am working I am actually not thinking in English but some kind of kinesthetic and visual language.”

Mourning the loss of her good friend Daniel who passed away in 1990, Rachel made a quilt to pay tribute to him. This memorial was the genesis for her latest career. Since then she’s created an entire series of quilts to honor children who perished during the Holocaust as well as many other series of work. An avid reader, Rachel’s most recent collection called “Movable Type” combines her love for the shape, design, and feel of books.

Drawing upon her past professions as a modern dancer and American Sign Language interpreter and her collaboration with other artists, Rachel’s work conveys a powerful message.

“I worked with Bill Evans, Dan Wagoner, Mark Morris, Lucinda Childs, and one of the most important experiences in my professional life was working on the opera ‘Einstein on the Beach’ with Philip Glass and Robert Wilson,” remembers Rachel. “I saw amazing works by Llory Wilson, Pat Graney, and Wade Madsen in Seattle; and Merce Cunningham, Pina Bausch, and many others in New York.”

You can find her work in our café through the end of July, and then at Sun Valley’s Friesen Gallery through August 25. In the meantime, she is preparing for a different sort of exchange.

“I’ll be showing work at Anchor Art Space in Anacortes along with a wonderful group of other artists. My work there will be completely different than what you see [at SODO],” Rachel adds, referring to the “Drawn In” exhibit from August 2 through September 15. “It also has a trading component. If you contribute a small work on paper, you can take home a small work of mine.”

Think of it as just another form of communication.

Hungry for Adventure: Beer Bar Owners Launch The Sixgill

EllenRick

Finding success despite adversity is all part of a great adventure, and it happens to be the story behind our restaurant partners Ellen Kelly and Rick Weersing. During the economic downturn in 2009, the duo – a former attorney and an REI employee, respectively – found themselves jobless. Then along came their “aha moment.”

“We used to go hiking all the time and talk about what our bar would be like and what kind of beer we would have on tap,” remembers Ellen. “And then the opportunity presented itself. We just thought, Let’s do it!”

That initial spark propelled them to launch The Noble Fir in Ballard. Part base camp, part beer bar, “The Fir” opened in 2010 and seemingly had an instant following despite its owners admitted inexperience.

“There are lots of great beer bars in Seattle, but we wanted to distinguish ourselves,” says Ellen. So, they set about creating a backpackers’ haven with photographs from their trips adorning the walls and a small library of guidebooks – 200 of which came from their own collection – tucked in a corner.

“I am amazed at how much people utilize our maps and books! People come in during the week and plan trips for the weekend and they’ll ask for recommendations. Then they’ll come back on Sunday evening and talk about it with us.”

And what hikers’ refuge would be complete without good beer and snacks? The bar offers an irresistible assortment of meats, cheeses, and veggies with Macrina Baguette to complement their 18 rotating taps. Most evenings The Fir is bustling with groups lined along the floor-to-ceiling windows, chatting over plates of triple crème with pate, dishes of baguette, and imperial pints of craft beer.

It wasn’t long before Rick and Ellen were ready for a new adventure, though. With the success of The Noble Fir as their map, they decided to tackle the restaurant business, opening The Sixgill in Fremont last April. The restaurant is already creating a buzz with Eric Stover, a veteran of the Tom Douglas empire, heading up The Sixgill kitchen. Once a regular at The Fir, Eric thoughtfully designs the menu around the 36 beers on tap, incorporating seasonal produce, seafood, and Macrina products throughout.

“The response has been great. People expected we’d have great beer because of The Fir, but we’ve heard lots of people say things like, ‘Wow! The food is great!’ as they’re leaving the restaurant.”

So, what’s the one menu item Ellen can’t live without?

“There is all of this fish in Seattle, but you can’t find a fish sandwich anywhere that’s not fried. When we hired Eric, I said, ‘You can do whatever you want with the menu, but there has to be a fish sandwich.’ So, the Blacked Cod Club is my favorite thing.”

Open House Event: See How Our Bread is Made

Interested in expanding your baking knowledge while sampling some of Seattle’s finest baked goods? We are opening our kitchen doors to the public this Saturday! Join us on June 29, from 2 p.m. to 4:30 p.m. at our SODO location for the Bread Bakers Guild of America (BBGA) Third Annual Open House.

“[We’re] inviting our customers to taste fresh, artisan breads, tour our labor-intensive baking facilities, and ask professionals those questions to help solve baking challenges at home,” says Macrina Founder and BBGA Board Member Leslie Mackie.

More than 50 bakeries across the United States and Canada are participating in this event, which was created by the BBGA as a way for communities to connect with their local bakeries. For us, the open house is also an accessible avenue for our community to experience the art and passion we put behind our products.

Comprised of industry professionals, educators, students, and home bakers from around the world, the BBGA formed in 1993 to shape the skills and knowledge of the baking community through education.

For more information, visit the BBGA website or call 206-623-0919.

Vanilla Sugar

vanillasugar

Did you know that the same Vanilla Sugar swirled inside our Morning Roll can also be found on the condiment bar in all of our cafés?

In our early days, we received many customer requests for flavored syrups to go with our coffees, teas and lattes. Our Vanilla Sugar seemed like the obvious accoutrement as it is made with fine ingredients readily available in each of our bakeries and superbly compliments our beverages. We perfected the proportions of subtly spicy, Madagascar vanilla and granulated sugar to deliciously enrich the Caffè Umbria coffee we serve.

This delicate beverage addition became so popular that we decided to package it to sell in the cafés. Now, you can stock your pantry with our famed Vanilla Sugar to enjoy in your coffee or tea at home. And, like our Morning Roll, it’s a wonderful addition to baked goods too.

Meet the Artist: Jim Olson

Jim Olson Artwork

Some of the pieces available at our SODO location. Image courtesy of Jim Olson.

Jim Olson’s beautifully offbeat pieces on display in our SODO Café are tangible products of his rich imagination. Described as “hammered assemblages” by Narthex Gallery Curator Scott Ward, Jim’s work breathes new life into abandoned objects.

“I create art from salvaged material,” Jim explains. “Weathered wood and hammered metal create a rough, heavily textured style that is the signature feature of my work. Repurposing materials keeps them from ending up in the scrap heap. There was a day when you could freely roam the junkyard and take home whatever caught your eye.”

Now, Jim combs construction sites, millwork and metalwork shops as well as the occasional dumpster for treasures to repurpose into works of art. Hearing his fans describe the pleasure his work brings them fuels his passion and inspires his creativity. While art has not always been his trade, Jim’s inventive imagination and creative spirit came in handy in his former 42-year career as a salesman for a series of Wall Street firms.

“I used a technique called ‘Story Selling,’ which involves weaving a perceived interest of the prospective client around your product or service. Sometimes it worked; sometimes it bored a prospect to tears. The same is true of my art, a bond is created or it isn’t.”

His technique has certainly captured Seattle’s attention. Jim’s work will be on display at our SODO Café through the end of June. He will then show his pieces at The Elliott Bay Book Company in for the entire month of July. You can also find his work at NuBe Green in Capitol Hill.

Meet Our Family: Fanny Alvarado

Fanny Alvarado, our phenomenal wholesale manager, found her way into the Macrina family when life took an unexpected turn. Shortly after earning a degree in business administration in Mexico, she made the fateful decision to enroll in a United States cultural exchange program as an au pair in hopes of improving her English language skills before starting a career. She never intended to stay in America once the two-year program with her host family was complete, but she also did not expect to fall in love with Washington, Macrina Bakery, and the man she’d eventually marry. Recently celebrating her five-year anniversary with the company, Fanny is sharing about the early days, what she loves about her role, and where you can spot her around town.

Fanny Alvarado

You were an au pair before joining the Macrina family. What brought about your career and life shift?

Being an au pair was never my end goal. However, I am grateful to have been involved in a cultural exchange program as an au pair for it gave me the opportunity to expand my horizons. It also connected me with many wonderful people, some of whom were directly involved with Macrina and led to my start with the company and contributed to my desire of staying in this country to work for an artisan high-end bakery in Seattle.

What do you enjoy most about working as the wholesale manager?

I really enjoy the level of human interaction. Our company has been growing since I started and this makes it a very fast-paced and always evolving environment. Keeping up with the fast growth is what’s kept me challenged, and for me being challenged is what I enjoy the most. I like never having time to lose and always being on the go.

What does a typical day look like for you?

The day goes really fast, from touching base with the delivery as soon as [I] get in, making sure customers are being taking care of by our [customer service representatives], figuring out solutions to problems we have never had, and setting up procedures to improve the way we do things in general. Lots of planning and procedure setting.

What has been the highlight of the past five years?

It’s hard to say. The first year working here in 2008, the biggest highlight was that we moved to a bigger facility – from Belltown to SODO. After that just the fast growth is impressive: going from 11 drivers and six delivery vans to 20 drivers and 11 delivery vehicles.

What do you enjoy doing in your free time?

Wow! I don’t know where to begin. I love the beauty found in nature; it draws me to do adventurous things – anything from big beautiful mountains, large green forest to lakes and rivers. There’s much around us to enjoy! I like the outdoors, hiking, camping, rock climbing, snowboarding, kayaking, and rafting.

What is your favorite thing about Macrina?

The diversity in… everything! The products, cultures, and flavors; this place has become part of me! The people I work with are great. Our people-oriented culture inspires me. The difference in our bread is that we don’t have machines making products, but instead they are hand-formed by our bakers. This gives an authenticity to our products, and it’s something I love about our bakery. Just as every person at Macrina is unique, so are our breads. The owners are amazing people. Nowadays, it’s hard to find employers that care this much for each member of the company and also care to do the right thing. This is one of the reasons why I love my job here.

A Classic Cookie for Father’s Day

Brown Sugar Shortbread Cookies

Our Brown Sugar Shortbread Cookies are a holiday favorite and great for gifting. Crisp and flavorful, they come in a variety of styles to match each celebration, be it Christmas, Valentine’s Day, and even Father’s Day. Simple ingredients go into our melt-in-your-mouth cookies – flour, sugar and butter – making them the perfect base for any dessert. Adorned with crystal colored sugar for a playful treat or paired with roasted nectarines and vanilla bean ice cream for a decadent summertime dessert, these cookies are quite versatile.

We recently swapped the brightly colored sugars used on some of our shortbread cookies for locally sourced, naturally colored sparkling sugar from India Tree. Using concentrated colorants derived from edible plants instead of potentially harmful synthetic dyes, India Tree strives to provide the most wholesome sparkling sugars, gel pastes, and sanding sugars, and their subtle color perfectly suits our rustic party profile.

Just in time for Father’s Day, we will be at the Queen Anne Farmers Market on Thursday, June 13th, from 3:30 p.m. to 5:30 p.m., with our delicious Brown Sugar Shortbread Cookies and decorations in tow to help you craft the perfect miniature masterpiece for Dad. Gift boxes, tags and ribbon will be provided to package your cookies. See you there!