
What is it about a coffee ritual that makes it so central to a good day? First, there’s the coffee: freshly roasted premium beans blended just right. Then there’s the preparation, a skill that can take months to master. And as important as anything: standout customer service. This is the essence of Monorail Espresso.
The espresso cart is now ubiquitous across America, but it started here, in Seattle, with Monorail Espresso. On December 1, 1980, Chuck and Susie Beek began serving espresso from a cart under Seattle’s Monorail, two years before Howard Schultz joined Starbucks. The cart itself was built by Kent Bakke and John Blackwell of La Marzocco, a pioneer in bringing high-quality espresso machines to America. They wanted espresso in the street, modeled on the quick espresso kiosks at Italian train stations. They bought a utility cart from the Boeing surplus yard, rebuilt it to hold an espresso machine, and created what would become the original espresso cart for Monorail Espresso. Early commuters lined up for strong, ristretto-style coffee, and the cart’s speed, quality, and personality sparked a downtown phenomenon. By the mid-‘90s, espresso carts were everywhere, following the path Monorail created.

Unlike many firsts, Monorail has continued to build on what it started, nurturing its reputation for serving the city’s best coffee. As downtown changed, Monorail adapted. Rising permit costs and shifting construction patterns pushed the cart from one spot to another. In June of 1995, Monorail converted from cart to the present walk-up window on Pike, a format central to its identity: direct, fast, friendly, and unmistakably urban.
After 32 years at the helm, Chuck Beek handed Monorail to someone who already knew the rhythm of the window — Aimee Peck, who joined the team in 2008 as a barista, rose into management, and bought the business in 2012. Under Aimee, Monorail has grown to a handful of downtown sidewalk cafés that echo the original: small, streetwise, and built for speed and skill — Columbia Center (2015), Westlake in the Denny Triangle (2018), 4th Avenue (2022), and most recently, Pine Street inside the Seattle Convention Center Summit building.

“There are a lot of new people in Seattle,” Aimee says, and her mission has been to keep a landmark alive as the city changes. “We are kind of very iconic… my mission this entire time is to just keep this iconic business alive.”
Monorail roasts its own coffee and has used the same espresso blend since the late ‘80s. “We don’t follow fads,” Aimee says. The shops are intentionally small — walk-up windows built for speed and focus — so Monorail keeps the menu tight and the standards high.
The coffee is only half the equation. “Obviously, the coffee is really good,” Aimee says, “but how the baristas prepare it is essential. You can take a beautiful coffee and ruin it easily.” Training is rigorous, quality checks are constant, and the expectation is simple: “Our ethos is basically good quality espresso and great customer service.”

That same clarity shows up in Monorail’s culture. Employee tenure is extraordinary. Investing in the team is part of the ethic: manager retreats have included trips to the La Marzocco factory in Italy and visits to the Costa Rican farms that supply some of its coffee beans.
And while coffee is the center of gravity, the experience extends beyond the cup. For years, Monorail has paired its espresso with Macrina baked goods, a partnership Aimee describes in the same terms she uses for Monorail: dependable and uncompromising. “We love Macrina products,” she says. “The quality is super consistent… and you guys show up every day, week in and week out.”



















