{"id":5264,"date":"2024-04-25T23:00:39","date_gmt":"2024-04-25T23:00:39","guid":{"rendered":"https:\/\/blog.macrinabakery.com\/blog\/?p=5264"},"modified":"2024-04-29T20:14:37","modified_gmt":"2024-04-29T20:14:37","slug":"meet-cong-son-general-manager-of-packing","status":"publish","type":"post","link":"https:\/\/blog.macrinabakery.com\/blog\/meet-cong-son-general-manager-of-packing\/","title":{"rendered":"Meet Cong Son: General Manager of Packing"},"content":{"rendered":"

 <\/p>\n

\"\"<\/h1>\n

Cong won our Continuously Improving Core Value Award<\/span><\/span>\u00a0<\/span><\/em><\/h1>\n

People committed to a life of continuous learning show up with curiosity. They\u2019re skilled listeners and keen observers. Cong Son, our GM of Packing, is one of those individuals. From the day he first stepped into our bakery, Cong has been a dedicated student.\u00a0<\/span>\u00a0<\/span><\/p>\n

Shortly after his family moved to Seattle from Vietnam, Cong came to Macrina in 2014 looking for a part-time job. He\u2019d heard good things about the company from a friend he met in his ESL classes at Seattle Central. We hired him into the packing department. A year later, he became a full-time employee. His quick mastery of day packing, night packing, slicing, pastry packing, and labeling \u2014 the full range of packing activities\u2014 underscored his rapid advancement. A promotion to packing lead was followed by another to assistant manager. Then in September 2023, we promoted Cong to general manager of packing. Cong manages a staff of about 30 people. Over three shifts, they pack and label all our breads, pastries and other baked goods.\u00a0<\/span>\u00a0<\/span><\/p>\n

Cong speaks fluent Vietnamese and Cambodian and his English is commendable, especially considering it\u2019s his third language. Still, Cong is challenging himself to improve his English. \u201cNow that I\u2019m a general manager, I want to be better able to communicate with general managers of other departments,\u201d Cong says. \u201cCommunicating with my team is easy. Many of them speak Vietnamese, and we work together every day.\u201d\u00a0<\/span>\u00a0<\/span><\/p>\n

\"\"<\/p>\n

Challenges stimulate Cong. \u201cI\u2019ve been learning computers in my new role,\u201d he says. \u201cMacrina is giving me a lot of support. Like they did by sponsoring ESL classes for me and other managers earlier in my career.\u201d\u00a0\u00a0<\/span>\u00a0<\/span><\/p>\n

Cong seemed to be the only person surprised when he won our <\/span>Continuously Improving Core Value Award. \u201cSeeing my name on the plaque was a surprise,\u201d he says. \u201c<\/span><\/i>I keep learning, keep building new skills, and taking on more responsibility.\u201d\u00a0<\/span>\u00a0<\/span><\/p>\n

That\u2019s the attitude and work ethic Cong brought to Macrina and that has carried him into the ranks of general managers.\u00a0<\/span>\u00a0<\/span><\/p>\n

Beyond his professional success, Cong Son finds joy and balance in his personal life. Making his home in the Rainier Valley near Columbia City, Cong enjoys time with his family. Depending on the season, you\u2019ll find him spending his free time digging clams and geoducks on Vashon Island or squidding in Elliot Bay.\u00a0<\/span>\u00a0<\/span><\/p>\n

Cong’s journey is a testament to the power of continuous improvement and the opportunities it brings.<\/span>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

  Cong won our Continuously Improving Core Value Award\u00a0 People committed to a life of continuous learning show up with curiosity. They\u2019re skilled listeners and keen observers. Cong Son, our GM of Packing, is one of those individuals. 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