Born and raised in South Seattle, Jennifer Truong had no desire to leave the city when she graduated from the University of Washington in Environmental Studies. Her job search led to Macrina Bakery, which was hiring Customer Service Representatives. “I was looking for a job to help me pay off my student loans,” Jennifer says. “Office work and the chance to connect with people was great.”

Five years later, Jennifer has grown into the job of Wholesale Office General Manager. “I fell in love with the whole team,” Jennifer says. “They continue to grow me and give me new opportunities. It’s a great environment to work in. “I manage the Customer Service Representatives, making sure we deliver exceptional customer service.”

In addition to taking care of Macrina’s wholesale customers, Jennifer works with production and delivery to ensure they have what they need to execute their jobs.

Jennifer cites Macrina’s Wholesale Manager Fanny Alvarado, and her hard work and management style, as a major influence. “I’ve learned from Fanny to remind myself that this is really a small business. We have the ability to be flexible and adapt to changes as we need to. We learn and grow from our experiences.”

Outside of work, Jennifer loves to get together with Amy Bui, Macrina’s General Manager of Wholesale Sales, and dine out. Often they visit Macrina’s wholesale customers. “I’m definitely a foodie,” Jennifer says.

Crab is a favorite. Summer weekends are often spent dropping the crab pot from her double kayak in the Sound, enjoying a paddle, and returning to see if a crab dinner is awaiting.
Another favorite: Seattle. “I love that I live a short drive from downtown,” Jennifer says. “Or I can go the other direction, and I’m in the mountains. I love the views. I don’t know if I could imagine life without seeing Mount Rainier”